1-Year Warranty Against Manufacturing Defects
Casper Werke guarantees its products against manufacturing defects for a period of one year from the date of purchase. If a manufacturing defect is found, we will either repair or replace the defective product at our discretion. This warranty covers any defects in materials and workmanship under normal use during the warranty period.

30-Day Money-Back Guarantee
Casper Werke is committed to customer satisfaction. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund. The product must be returned in its original condition, including all accessories, packaging, and documentation.

Warranty Exclusions
The following are not covered by our warranty:

  • Damage caused by misuse, abuse, or accidents.
  • Normal wear and tear.
  • Damage caused by unauthorized modifications or repairs.
  • Items purchased from unauthorized resellers.

Claim Process
To initiate a warranty claim, please contact our customer service team with proof of purchase and a detailed description of the issue. We will provide instructions on how to proceed with your claim.

Limitation of Liability
Casper Werke's liability under this warranty is limited to the repair or replacement of defective products. We are not liable for any indirect, incidental, or consequential damages.

We Will Make It Right

If you have any questions or concerns please contact us ASAP. We are trying to make the best products possible. We can only do that if we hear your feedback.